How it Works
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No Risk Guarantee
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Take the Quiz
How it Works
Schedule
No Risk Guarantee
Contact
Take the Quiz
"no risk guarantee" badge (white text on bright blue background)

We promise:

If this program isn't worth your time or money... simply let us know why (or what went wrong) and we'll make it right!

Your time and money are valuable, so we'd hate for you to waste either.

As soon as you realize this program isn't for you, please reach out via email (info@ExhibitorsWINH.com), phone (614-657-7412), or LinkedIn message and you can choose between these refund options:

  • Option A: Get your money back - your charge will be reversed by our payment processor (Stripe).

    Stripe always keeps their fees from each transaction; but, in this case, we'll cover the difference so you can get the entire amount you invested back.

Note: It may take up to 5-10 business days in processing time for your money to get back to your account (that's Stripe's policy, not ours - we'll get the process started on our end right away).

  • Option B: Get more personalized insights - at a mutually agreeable time, you'll meet Robyn online for a free 20-minute video call to discuss your situation/questions (just advice... no selling, promise!).

Note: These video calls will not be recorded, but you are welcome to bring a (human, not AI) co-worker to take notes. You will need to be on camera, but don't have to dress up or anything, as this requirement is just to help Robyn help you as efficiently as possible (this way, she can see when you're preparing your next question vs. having a tech issue).

If you require a recording/transcription or are not comfortable being on camera, please request a monetary refund instead.

* The final deadline for all refund requests is August 18, 2025; refund requests will NOT be accepted after this date

FAQS

1. "What happens if I request a refund?"

As soon as you decide this program isn't for you, please let us know via email (info@ExhibitorsWINH.com), phone (614-657-7412), or LinkedIn message.

We'll send back a few quick questions to better understand what went wrong and, as soon as we receive your answers, we'll get to work on processing your request as follows:

  • If you request your money back, we'll contact our payment processor (Stripe) right away to ask them to process the full refund. They say that can take up to 5-10 business days for processing on their end.
  • If you request more personalized insights, we'll send you a calendar link with options for scheduling our video call. If there are times you prefer (e.g. if you need to meet in the early morning or late evening vs. standard business hours, here in the US), please let us know when you request your refund.
  • Then, we'll get you removed from the platform and cancel your registration for any remaining sessions, where applicable.

* Once you request a refund, you will not be eligible to participate in the rest of the program.

2. "Why do I have to share a reason before you'll fulfill my refund request?"

We are only charging for this program in order to help exhibitors, like you, prioritize it in your hectic summer schedule. We don't expect to "break even," given the substantial platform fees and other hard costs... not to mention the time/effort required... to create/facilitate an intensive, multi-week program like this.

We need to know what went wrong (you can tell us via email, video, or call - whichever you prefer) so that we can learn from our mistakes and help more exhibitors in the future.

* We promise we won't argue with you or get offended or make it weird... We really do just want to understand and improve.

3. "Are there any times when a refund request would not be granted?"

Yes - if you purchase a "single session" enrollment and do not attend that session (for any reason*), we will not issue a refund.

Please remember that recordings are NOT included with the "single session" enrollment; so, if you know you cannot attend a particular session and still want the information, you will need to select the "full series" enrollment option (which includes access to all available recordings, plus the live sessions, platform access, and more) instead.

* We understand things come up, so:

  • If you enroll for a "single session" and an emergency prevents you from attending that session... please tell us promptly (as soon as you can - ideally, within 48 hours of that session) and we will be happy to issue a partial refund instead.
  • The amount you receive back will be equal to your full investment, minus the processing fees (Stripe will keep their fee, usually around 3%, no matter what).
  • In this case, we don't make any money... but we don't lose any either... and you get almost all of your money back. We hope this feels fair to you too :)

4. "Would you also offer a partial refund, if I choose the "full series" enrollment option but can't attend some of the sessions in real time?"

No - because the "full series" enrollment option includes access to the session recordings, you'll have the opportunity to log into the platform and re-watch any session(s) you'd like at your convenience.

If you feel that missing the live experience for those sessions makes it so that the rest of the "full series" benefits are no longer worth your investment, please contact us to request your refund, as outlined above. No hard feelings.

5. "Who should I contact if I have other questions about the no risk guarantee?"

You can contact us via email (info@ExhibitorsWINH.com) or phone (614-657-7412). You can also reach out to Robyn on LinkedIn.

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